Cardiology
The referral is there before the call
At Lakeside Cardiology, a referral fax files to the patient's timeline on arrival. When the patient calls to book, whoever opens the chart sees the referral, the allergy strip, and the latest vitals.
Patient Chart· Platform
Faxes, calls, texts, visits, and the EHR's clinical record land on one live chart your whole team shares, with what needs handling at the top.
Every fax, call, and text for one patient, on one timeline?Ultradoc does that.
Okafor, Adaeze
Monday, October 12
Friday, October 9
Allergies under the name, what needs attention on top, and the patient at a glance, kept current with your EHR.
Okafor, Adaeze
Needs attention
31 form waiting for review
The patient sent back answers rated urgent. Review them.
Follow-up overdue
A follow-up visit at Lakeside Cardiology was due 10/06 (BP recheck) and hasn't been seen.
Your EHR has a different phone number
The EHR lists another mobile number for this patient. Choose which number to keep.
At a glance
Open tasks
1Search by name, MRN, phone, or date of birth. A full date of birth with a name beside it narrows to that day's charts, and a click opens the chart.
Patients
2,318Results as you type
Matches update from the second character, by name, MRN, or phone number.
See who's already on it
A colleague with a chart open shows on its row before you click.
Worklists built in
Can't receive texts and No EHR link gather the charts that need a number, a consent, or a link.
Wrong-chart mistakes start with a second chart or a name that reads like another. Ultradoc watches for both, before a chart exists and after.
Add patient
When a patient tells the phone agent or writes in the app how they like to be reached or served, Orpheus saves it to the chart with their exact words.
Inbound call
VerifiedAgentYou're all set for Thursday at 10:30 with Dr. Patel.
PatientThank you. And please call my cell, not the house phone. I'm never home before six.
App message
from the patientCan we keep my visits after 10? I take the bus and the early one doesn't run.
The next call
Oct 20AgentI can do Thursday at 10:30, after your bus gets in. I'll call your cell if anything changes.
Osei, Harold
Remembered
1How to serve them, never clinical factsOnly the patient's own words
From a verified call with the patient or their own app messages, never a relative's or a guess.
Quoted and linked
Each memory shows the words it rests on and links to the call or message they came from.
Never clinical
Preferences, access needs, how to reach them, practical arrangements. Clinical facts stay in the chart.
Yours to keep current
Staff add their own and delete any. A newer memory of the same kind replaces the old one.
Each part reads from the same live record, so a change made in one place is current everywhere the chart appears.
Allergies, problems, medications, vitals with trends, labs, orders, and immunizations. Every row says whether it came from your EHR, was added here, was imported, or came from the patient.
Primary, secondary, and tertiary plans on the chart, with every benefit check run for the patient listed right beneath them.
Forms waiting on the patient, forms they sent back, documents filed to your EHR, chart documents, and linked faxes, filtered by type.
Texts, app messages, calls, and outreach, newest first, each marked with who sent it: the patient, a family member, staff, or an automation.
App, Text, and Call chips in the header show how the patient can be reached right now, with the reason when a channel is off or blocked.
See which family members reach the chart in the patient app, which are awaiting approval, and remove access when it should end.
Pick the record to keep, settle conflicting fields, and move everything from the duplicate onto it. Every merge is recorded in the audit log.
The header says whether demographics match your EHR, rechecks when the last check is over 30 minutes old, and applies the EHR's value in one click.
Every tab, section, and filter has its own address, so a link from a task or a colleague opens the chart exactly where it points.
Every module that touches a patient writes to the same chart, and the chart feeds the work that follows.
Cardiology
At Lakeside Cardiology, a referral fax files to the patient's timeline on arrival. When the patient calls to book, whoever opens the chart sees the referral, the allergy strip, and the latest vitals.
Hospitalist group
Riverside Hospitalists round on two patients with nearly the same last name. Both cards carry a Name alert, with each one's room and date of birth a tap away, on the web and in the provider app.
OB/GYN
A Harbor Women's Health patient sends back her intake packet with answers rated urgent. Her chart leads with it under Needs attention, with a Review button, before the visit.
Pediatrics
At Cedar Pediatrics, a child's chart lists the family members who reach it in the patient app, flags any awaiting approval, and lets staff remove access when custody changes.
Gastroenterology
A Bayview GI patient mentions on a call that he takes the bus. Orpheus saves it to his chart with his words, so whoever books next, staff or the phone agent, knows to offer later times.
Family medicine
Northgate Family Medicine's front desk works the Can't receive texts list each week, fixing numbers, recording consent, or noting the patient's choice before reminders go out.
Opening a chart writes to your practice's audit log. The chart's menu opens its audit trail, filtered to the patient, with every view and EHR sync included.
Audit log
| Event | Record | Who | When |
|---|---|---|---|
| Created allergy | Okafor, Adaeze | EHREHR sync | 8:40 AM |
| Updated patient record | Okafor, Adaeze | Priya Shah | 8:22 AM |
| Viewed patient record | Okafor, Adaeze | Priya Shah | 8:21 AM |
| Created patient memory | Okafor, Adaeze | Dana Ruiz | 8:05 AM |
Every part of Ultradoc reads from the same live record, so each one makes the others better.
Tell us how your practice runs. We'll set Ultradoc up around it and connect it to the EHR you already use.